What Does 'Customs Clearance Completed' Mean?

When your shipment tracking shows "customs clearance completed" or "import customs clearance completed", it means your goods have been officially cleared by the customs authority of the destination country and are authorized for release.

What Happened During Customs Clearance?

Before a shipment is "cleared," customs performs several checks:

Document verification — The import declaration (PIB in Indonesia) is reviewed along with the invoice, packing list, Bill of Lading, and any required permits
HS code classification check — Customs verifies the declared tariff classification is correct
Valuation assessment — The declared CIF value is checked against reference prices
Duty & tax calculation — Import duty (BM), VAT (PPN), and income tax (PPH) are calculated
Payment confirmation — All duties and taxes must be paid before release
Physical inspection (if required) — Some shipments are selected for physical examination

Once all checks pass, customs issues a SPPB (Surat Persetujuan Pengeluaran Barang) — the official release document.

How Long After Customs Clearance to Delivery?

In Indonesia, after customs clearance is completed:

Port/airport to local warehouse: 1-3 business days
Port to Jakarta area: Same day to 1 day
Port to other Indonesian cities: 2-7 days depending on location
If goods are in a bonded warehouse: Release can be same-day

What if Customs Clearance is Delayed?

Common reasons for delays in Indonesian customs:

Red channel inspection — Physical examination required, adds 2-5 days
Missing Lartas permits — Required permits (BPOM, SNI, quarantine) not in place
HS code dispute — Customs disagrees with the declared classification
Valuation dispute — DJBC challenges the declared value
Incomplete documentation — Missing or incorrect paperwork

If your shipment is stuck, you need a licensed Importer of Record to resolve the issue. Contact Kickrate for emergency customs clearance assistance.

Related Tracking Statuses

Status	Meaning
Import customs clearance started	Your declaration has been submitted
Customs clearance in progress	Documents are being reviewed
Customs clearance completed	Cleared — goods can be released
Released from customs	Physically picked up from the port

Need Help With Indonesian Customs?

Kickrate is a licensed Importer of Record in Indonesia. We handle the entire customs clearance process — get a quote or look up your HS code.