What is an Importer of Record?
An Importer of Record (IOR) is the licensed local entity that acts as your consignee — the legal importer of your goods. Indonesia's DJBC (Directorate General of Customs & Excise) requires every commercial import to be cleared by a registered company holding a valid API import license. The IOR assumes full import compliance responsibility: correct HS classification, duty payment, permit acquisition, and regulatory adherence. Without one, your shipment cannot legally enter Indonesia. Kickrate holds an API-U (general import license) and acts as consignee for companies that don't have — or don't want to establish — a local entity in Indonesia.
Why Can't I Just Ship to Indonesia?
Unlike most countries, Indonesia does not allow foreign companies to import goods directly. Every PIB (customs import declaration) must be filed by a locally registered entity with an active API license. Couriers like DHL and FedEx can handle small personal shipments, but commercial quantities require formal customs clearance through a licensed importer. Setting up a PT PMA (foreign-owned Indonesian company) with its own API takes 3-6 months and requires minimum capital investment. With Kickrate as your IOR, your goods clear customs under our license — you can ship immediately, on DDP or DAP terms, without any local entity.
Full-Spectrum IOR Services
Everything between your shipment leaving origin and arriving at your customer's door in Indonesia.
Consignee & Legal Importer
We act as the named consignee on your Bill of Lading and Airway Bill. Your goods are imported under our API-U license, and we file the PIB (Pemberitahuan Impor Barang) customs declaration on your behalf. Full legal compliance responsibility sits with us.
HS Code Classification
Correct tariff classification is the foundation of every import. We classify your products against Indonesia's 12,000+ BTKI tariff lines, cross-referencing INSW guidance notes and WCO rulings. Misclassification leads to seized goods, fines, and customs audits — we prevent that.
Lartas Permit Management
Many products require pre-import approvals under Indonesia's Lartas (restricted goods) regime. We handle BPOM registration (food, cosmetics, pharma), SNI certification (product standards), quarantine clearance, SDPPI type approval (telecoms), and other ministry permits before your goods arrive.
Duty & FTA Optimization
Indonesia has 20 active Free Trade Agreements covering ASEAN, China, Japan, Korea, Australia, and more. We identify applicable preferential rates, verify Certificate of Origin requirements, and ensure your goods qualify — reducing import duty from the standard MFN rate to as low as 0%.
Customs Clearance & INSW
We prepare and submit all customs documentation through Indonesia's INSW (Indonesia National Single Window) portal. This includes the PIB declaration, manifest reconciliation, duty and tax payment (BM, PPN, PPH), and coordination with the DJBC inspection teams at the port of entry.
Last-Mile & Warehousing
Once customs releases your goods, we coordinate domestic transport to your final destination anywhere in Indonesia — whether it's a warehouse in Cibitung, a factory in Surabaya, or a retail location in Bali. Bonded warehouse staging available for time-sensitive shipments.
Industries We Serve
Each industry has unique regulatory requirements in Indonesia. We know the specific permits, certifications, and compliance pathways for your product category.
Electronics & IT Equipment
SDPPI type approval, TKDN local content requirements, SNI safety certification. We handle the full regulatory stack for telecoms equipment, servers, laptops, networking gear, and consumer electronics.
Industrial Machinery
Temporary import permits (ITAS), SNI industrial standards, and capital goods duty exemption programs (BKPM master list). From CNC machines to production lines.
Food & Beverage
BPOM registration (ML number), halal certification from BPJPH, quarantine clearance from Barantan, and labeling compliance per Indonesian food safety regulations (BPOM HK.03.1.23).
Chemicals & Pharmaceuticals
B3 hazardous materials permits, BPOM drug registration, precursor chemical reporting, SDS documentation, and Kemenkes (Ministry of Health) import recommendations.
Shipment Stuck at Indonesian Customs?
If your goods are being held at Tanjung Priok, Soekarno-Hatta, or any Indonesian port due to compliance issues, we can intervene. We've rescued shipments stuck due to classification disputes, missing Lartas permits, and consignee problems. Time is money — demurrage and storage charges accrue daily.
How It Works
Pre-Shipment Review
We classify your HS codes, identify required Lartas permits, and calculate total landed cost including duties, taxes, and IOR fees.
Permit Acquisition
We obtain all necessary pre-import approvals — BPOM, SNI, quarantine, SDPPI, or other ministry permits before your goods ship.
Shipment & Documentation
You ship to our consignee address. We prepare the PIB declaration, arrange Certificate of Origin verification, and pre-clear with INSW.
Customs Clearance
We file the PIB, pay all duties and taxes (BM, PPN, PPH), coordinate with DJBC for any physical inspection, and obtain release.
Delivery
Goods are transported from the port to your specified destination in Indonesia. Full tracking and proof of delivery provided.